SHIPPING
We do our best to process orders as quickly as possible and they are shipped within 2 business days. (Business days are Monday-Friday, not including holidays). Please, allow up to 7 business days during special events and holidays.
All orders are processed and shipped from Colorado Springs, Colorado USA.
All orders are tracked. You will receive an email with tracking information once your order is in transit.
Complimentary Standard Domestic Shipping for orders over $75 via UPS or USPS for PO BOX destinations.
*If DHL does not service your country, or if you wish to ship to Brazil, China, Costa Rica, Indonesia, Italy, Mexico, Peru, or Spain, please email hello@gressaskin.com so we may best assist you.
If there is a problem with your tracking number or package delivery, please contact the shipping carrier, or your country’s parcel service, prior to contacting us. Please contact us after the estimated delivery time.
If an item is out of stock, we will contact you to let you know approximately when the item will be available, or we will suggest an alternative. Please be aware that although we always try to have items in stock, it is not always possible.
All orders are processed and shipped from Colorado Springs, Colorado USA.
All orders are tracked. You will receive an email with tracking information once your order is in transit.
Domestic Shipping Rates
Shipping is calculated at checkout.Complimentary Standard Domestic Shipping for orders over $75 via UPS or USPS for PO BOX destinations.
Complimentary Rush 2-Day Shipping on Orders $200+. (Processing Time Cut off Is 9:00 AM PST Monday-Friday.)***
***Please, note: to qualify for same day shipping, place your order before our processing cutoff time— 9:00 AM PST. Otherwise, all orders placed after 9:00 AM PST will be processed the following day.
International Shipping Rates
- International packages with a product total of over $300 ship FREE.
- International packages with a product total under $300 ship with a rate calculated at checkout. All duties and taxes will be shown at checkout as well.
- All international packages ship via DHL Global Express.*
*If DHL does not service your country, or if you wish to ship to Brazil, China, Costa Rica, Indonesia, Italy, Mexico, Peru, or Spain, please email hello@gressaskin.com so we may best assist you.
Tracking Orders
Tracking and order information will be sent via email when your order is ready to be shipped. Shipping confirmation will be sent to the email address you provide to us during the purchase process. Please track your packages as GRESSA is not responsible for lost or stolen shipments. If you do not receive your tracking email, please contact hello@gressaskin.comIf there is a problem with your tracking number or package delivery, please contact the shipping carrier, or your country’s parcel service, prior to contacting us. Please contact us after the estimated delivery time.
If an item is out of stock, we will contact you to let you know approximately when the item will be available, or we will suggest an alternative. Please be aware that although we always try to have items in stock, it is not always possible.